Who Looks After Your Plan?

The Plan is administered (on behalf of the Trustee Directors) by Willis Towers Watson.

Willis Towers Watson is responsible for the administration of the Plan on a day-to-day basis. The tasks are varied but include maintenance of members' records, calculation and quotation of benefits (on such occasions as leaving the Plan and retirement), and providing your annual benefit statement.

Should you require any information on the Plan this can be obtained via the following:

The Howden Joinery Pension Plan c/o Towers Watson Ltd PO Box 545 Redhill Surrey RH1 1YX

Helpline Number: 01707 607616

Helpline E-mail: [email protected]

If Willis Towers Watson cannot help you with your query, you can also contact the Pensions Manager using the following details:

Howden Joinery Pensions Manager Howden Joinery Group Plc 40 Portman Square London W1H 6LT 

Tel: 020 7535 1152

Your Trustee Directors 

Your Trustee Directors have a significant number of responsibilities with our overall objective being to manage the Plan in the best interests of members. Their responsibilities are governed by the Plan's documentation, regulations and legislation. Duties include ensuring benefits are paid on time and to the right people, making sure contributions are paid correctly, on time and invested without unnecessary delay.

In the normal course of a year, the Trustee Directors prepare for and attend meetings four times a year (or more often if required), meet and communicate with the Plan’s advisers and keep abreast of the many changes in the pensions industry. Furthermore, the legislation has required trustees to receive regular training and, in partnership with the Plan’s advisers, develop training to fully understand the regulations and current issues affecting pensions.

You can view the current list of your Trustee Directors and the Howdens Pensions team by taking a look at this document